policy
Users of social media and AI chatbots for health information are more likely to say they are convenient than accurate
Pew Research
May 11, 2026 · 29s listen
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Users of social media and AI chatbots for health information are more likely to say they are convenient than accurate
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Key takeaways: In a world where health information can come from countless sources outside of a doctorâs visit, social media and AI chatbots offer newer, digital-first avenues to health news and advice for some Americans. But these always-available alternatives donât necessarily include guarantees of accuracy or understandability, and some of that shows in how users […]
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